CPS KIN Unit Admin Asst I
Performs data entry into IMPACT and other electronic programs and systems.
* Process service authorizations and maintain log for Kinship Support payments.
* Process invoice payments for Kinship Support payments.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit.
Functions as the unit timekeeper and will process purchase orders as directed.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
• Provides program and agency information and/or makes referrals to other community resources.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.
* Performs switchboard duty as assigned.
Work Child Without Placement Shifts rotating schedule.
Essential Job Functions:
Performs data entry into IMPACT and other electronic programs and systems.
* Process service authorizations and maintain log for Kinship Support payments.
* Process invoice payments for Kinship Support payments.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit.
Functions as the unit timekeeper and will process purchase orders as directed.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
• Provides program and agency information and/or makes referrals to other community resources.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.
* Performs switchboard duty as assigned.
Work Child Without Placement Shifts rotating schedule.
Knowledge Skills Abilities:
Knowledge of computers.
• Skill in using Microsoft Works or Windows environment.
• Skill in working in an office supporting several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.
*Knowledge with processing invoices or service authorizations
Registration or Licensure Requirements:
Initial Selection Criteria:
* Graduation from high-school or equivalent, and * Two year full-time administrative support, general office, clerical, or secretarial, and * Proficiency in Excel, Microsoft Work, and Microsoft Outlook
Additional Information:
Requisition # 602100
MOS Code:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 42A, YN, 0111, 3A1X1.
For more information see the Texas State Auditor’s Military Crosswalk
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards.
The staff must be familiar with the WCAG 2.
1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify.
You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.
If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.