Front Desk Clerk

Job Overview: We are seeking a professional and friendly Front Desk Agent to join our team.
The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a positive experience from check-in to check-out.
Duties: - Greet and welcome guests in a courteous and professional manner - Assist guests with check-in/check-out procedures - Handle guest inquiries and provide information about spa services - Manage appointments and ensure accurate guest information in the system - Process payments and maintain guest accounts - Address guest concerns and resolve issues promptly and effectively - Coordinate with other hotel departments to meet guest needs Qualifications: - No experience required, in house training - Strong customer service skills with a focus on guest satisfaction - Excellent communication skills and phone etiquette - Ability to multitask in a fast-paced environment - Knowledge of dog breeds is a plus Job Types: Full-time, Part-time Pay: From $12.
00 per hour Expected hours: 30 – 40 per week Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Evening shift * Morning shift * Weekends as needed Ability to Relocate: * Waco, TX 76712: Relocate before starting work (Required) Work Location: In person