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Guest Service Agent

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Posted : Tuesday, February 27, 2024 11:25 PM

*Full Job Description* *_Excellent opportunity to build a career in hospitality with an innovative and exciting company!_* *Who this job will appeal to* A Customer Service focused individual who has a desire to grow with an innovative hospitality company! *What you will be doing* You will help to create a memorable stay for our guests by welcoming them with exceptional service and ensuring their stay was inspiring.
*What you will be doing* * Greets, Register, and Assigns rooms to guests.
* Issues room key and escort instructions to Guests.
* Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
* Computes bills collect payments and makes changes for the guests.
* Keeps records of room availability and guests' accounts.
* Handles accounting of money, receipts, guest accounts, and credit through the operation of the Front Desk computer system and completion of reports.
* Additional responsibilities were outlined during the interview process.
*Education & Experience* * High school diploma or general education degree (GED); or equivalent combination of education and experience.
* One to three months in related experience and/or training.
*Additional Requirements:* * Must be proficient in reading, writing, and math skills.
* Required to work nights, weekends, and holidays.
* The ability to perform the following: regularly required to talk, hear, and interact with guests.
* Occasionally required to walk, sit, and reach with hands and arms.
* Frequently lift and/or move up to 10 pounds, and stand for long periods of time.
*An Equal Opportunity Employer* *We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
* Job Type: Full-time Pay: $12.
50 - $14.
00 per hour Schedule: * 8 hour shift Work setting: * In-person Experience: * Hotel experience: 1 year (Preferred) Work Location: In person

• Phone : NA

• Location : 2200 Robinson Dr, Waco, TX

• Post ID: 9136464742


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