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Posted : Tuesday, February 13, 2024 05:45 PM
*Counter Lead*
*Job Code FLSA Status Job Family*
*10015 Non Exempt Sales Center/Parts Store*
*Job Summary*
*Subsidiary: *Gemaire Distributors
*Business Title: *Lead Counter Sales Associate
*Objective*
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Lead Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies.
The Lead must be conversant with and have a solid knowledge of the products sold at the Sales Center.
The Lead will assist in supervising and training other Counter Sales Associates as well as assist management with daily operations.
The ultimate goal of this role is to provide strong customer service in a sales oriented setting.
*Duties and Responsibilities* * Represent GEMAIRE as a leader in the industry ensuring maximum sales.
* Interact with internal and outside sales people, vendors and contractors.
* As directed by Sales Center Manager, responsible for preparing and completing weekly cycle counts, timely processing and return of in-warranty items to manufacturers, handling freight claims for missing or damaged equipment/supplies, handling of intra-store transfers and promoting sales of monthly specialty items.
* As directed by Sales Center Manager, responsible for the prompt ordering and scheduling the arrival of equipment and supplies for resale, properly track incoming merchandise and special orders and assist * Warehouse personnel when needed.
* Maintain current knowledge of customer credit status and strict maintenance of credit codes on sales to customers.
* Responsible for showroom merchandising and re-stocking product.
* Assist in resolving customer relations problems with both dealers and end users.
* Assist Territory Sales Managers with product information, availability, pricing and special factors when needed.
* Complete sales order process for customers with efforts to up-sell associated items.
* Perform other duties as assigned.
*In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
* *Qualifications* *Required Qualifications* * Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
* Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
* Proven success in sales and providing excellent customer service.
* Strong interpersonal skills including sales, problem solving and customer service.
* Ability to work independently, but meet assigned goals and objectives in designated time frames.
* Ability to multitask and work in a fast paced environment.
* A willingness to learn and grow with our Company.
* Knowledge of Microsoft Office products.
* Proven commitment to customer service and a safe work environment *Preferred Qualifications* * Experience in a wholesale HVAC equipment supply house preferred.
* Bachelor’s or Associate’s Degree preferred.
* {Bilingual (Spanish) preferred.
*Education/Experience* *Education Requirements* *Min/Preferred Education Level Description* Preferred 2 Year / Associate Bachelor’s or Associate’s Degree preferred.
Degree *Years of Experience* *Years of Experience Comment* 1 Years Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
*Job Requirements* *Language Requirements* *Bilingual ? Languages Other* Preferred Spanish *Work Environment* *Work Environment Details* *Work Schedule* Work Schedule Monday through Friday with an occasional Saturday *Physical Demands* *Demand Frequency* Sedentary – Lifting 0-10 pounds Frequent Light Lifting – 10-20 pounds Frequent Moderate Lifting – 20 to 50 pounds Occasional Heavy Lifting – 50 to 100 pounds Occasional Pulling/Pushing, Carrying Occasional Reaching or working above shoulder Occasional Walking Frequent Standing Frequent Sitting Occasional Stooping Occasional Kneeling Occasional Repeated Bending Occasional Climbing Occasional Desk Work/Computer use/Telephone use Frequent Operating a motor vehicle Never Operating a commercial vehicle Never Operating warehouse equipment, forklift, baseloid lift etc Occasional Other – Talk, Drive, visit customers etc.
Occasional *EEO Statement* Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin.
We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
#INDPR Job Type: Full-time Pay: $18.
00 - $24.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Experience level: * 2 years Shift: * Day shift Weekly day range: * Monday to Friday * Weekends as needed Work Location: In person
The Lead must be conversant with and have a solid knowledge of the products sold at the Sales Center.
The Lead will assist in supervising and training other Counter Sales Associates as well as assist management with daily operations.
The ultimate goal of this role is to provide strong customer service in a sales oriented setting.
*Duties and Responsibilities* * Represent GEMAIRE as a leader in the industry ensuring maximum sales.
* Interact with internal and outside sales people, vendors and contractors.
* As directed by Sales Center Manager, responsible for preparing and completing weekly cycle counts, timely processing and return of in-warranty items to manufacturers, handling freight claims for missing or damaged equipment/supplies, handling of intra-store transfers and promoting sales of monthly specialty items.
* As directed by Sales Center Manager, responsible for the prompt ordering and scheduling the arrival of equipment and supplies for resale, properly track incoming merchandise and special orders and assist * Warehouse personnel when needed.
* Maintain current knowledge of customer credit status and strict maintenance of credit codes on sales to customers.
* Responsible for showroom merchandising and re-stocking product.
* Assist in resolving customer relations problems with both dealers and end users.
* Assist Territory Sales Managers with product information, availability, pricing and special factors when needed.
* Complete sales order process for customers with efforts to up-sell associated items.
* Perform other duties as assigned.
*In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
* *Qualifications* *Required Qualifications* * Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
* Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
* Proven success in sales and providing excellent customer service.
* Strong interpersonal skills including sales, problem solving and customer service.
* Ability to work independently, but meet assigned goals and objectives in designated time frames.
* Ability to multitask and work in a fast paced environment.
* A willingness to learn and grow with our Company.
* Knowledge of Microsoft Office products.
* Proven commitment to customer service and a safe work environment *Preferred Qualifications* * Experience in a wholesale HVAC equipment supply house preferred.
* Bachelor’s or Associate’s Degree preferred.
* {Bilingual (Spanish) preferred.
*Education/Experience* *Education Requirements* *Min/Preferred Education Level Description* Preferred 2 Year / Associate Bachelor’s or Associate’s Degree preferred.
Degree *Years of Experience* *Years of Experience Comment* 1 Years Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
*Job Requirements* *Language Requirements* *Bilingual ? Languages Other* Preferred Spanish *Work Environment* *Work Environment Details* *Work Schedule* Work Schedule Monday through Friday with an occasional Saturday *Physical Demands* *Demand Frequency* Sedentary – Lifting 0-10 pounds Frequent Light Lifting – 10-20 pounds Frequent Moderate Lifting – 20 to 50 pounds Occasional Heavy Lifting – 50 to 100 pounds Occasional Pulling/Pushing, Carrying Occasional Reaching or working above shoulder Occasional Walking Frequent Standing Frequent Sitting Occasional Stooping Occasional Kneeling Occasional Repeated Bending Occasional Climbing Occasional Desk Work/Computer use/Telephone use Frequent Operating a motor vehicle Never Operating a commercial vehicle Never Operating warehouse equipment, forklift, baseloid lift etc Occasional Other – Talk, Drive, visit customers etc.
Occasional *EEO Statement* Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin.
We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
#INDPR Job Type: Full-time Pay: $18.
00 - $24.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Experience level: * 2 years Shift: * Day shift Weekly day range: * Monday to Friday * Weekends as needed Work Location: In person
• Phone : NA
• Location : Waco, TX
• Post ID: 9112604528
