Essential Job Responsibilities and Duties (Center hours 7-7 Monday - Friday & 7-4 Saturday// Closed Sunday) // SHIFTS: 6AM - 2-30pm & 8am - 4:30pm / Closing 11am - 7:30pm
Perform donor record file review, which includes medical reports, equipment incidents, and communication
Perform equipment quality control review
Review medical reports and communication
Verification and release of donor testing samples and plasma shipment
Responsible for the inspection and release of incoming supplies
Initiate and review deviation reports as needed
Reviews the documentation of unsuitable test results and the disposition of the associated units
Review donor adverse events
Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
Maintain an open line of communication with Management
Ensure and maintain the confidentiality of all personnel, donor, and center information
Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
Ability to accept performance feedback in a professional manner
Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
Other duties as assigned
Qualifications
High school diploma required, Associates degree preferred.
Six (6) months experience in a similar role: record review, employee performance training, analysis, or inspection of equipment required.
Requirements
Strong analytical, problem-solving, and organizational skills
Ability to define problems, collect data, establish facts, and draw valid conclusions
Demonstrate discretion when dealing with confidential information
Ability to work on multiple projects concurrently
Ability to work independently and manage deadlines efficiently
Excellent verbal and written communication skills
Physical Requirements
Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
Ability to sit for extended periods for up to four (4) hours at a time
Ability to lift, tug, and pull up to fifty (50) pounds
Work Environment
A typical work environment with moderate noise level
May be exposed to freezing temperatures for short periods of time
Occupational exposure to bloodborne pathogens
Disclaimer
This job description is construed to indicate the general nature and level of work performed.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.
Education
Required
High School or better