Job Description
The Agent Commissions Analyst contributes to the successful functioning of the Agent Commissions department by handling all commissions for the agents.
You will support our agent partners via phone, chat and email.
Your Day to Day
Processes daily advances to agents through the automated advancing system in accordance with the agent contract.
Answers phones, chats, emails to assist agents, department Supervisor and Managers as well as Marketing VP’s with requested information.
Calculates commissions and adjusts policies accordingly.
Maintains bank information records for agents’ accounts.
Handles recovery of lead costs from agents.
Engages with agents, IMO’s, and internal departments to contribute to the success of the Company and department.
Works items from the department mail management system.
Counsels agents regarding account information on 1099’s.
Calculates commissions on old and new policies for replacements.
Adjusts new policy accordingly.
1st level escalation support for peers and agents
Prepares entries necessary to void and issue credit balance checks for commissions.
Coordinates the mailing and special handling (tax levies, etc.
) of agents’ statements and checks.
Balances “Agent Unknown” and “Commission Default” accounts for all companies
Who You Are
High School diploma or general education degree (GED).
Two years of administrative and or customer service experience preferred.
Previous insurance, accounting/finance, or customer service industry experience preferred.
What We Offer
Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!)
A Human Approach
Career Advancement
Professional Development Opportunities
About Us
American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America.
Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer.
The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.
Our commitment to Diversity and Inclusion
At iA, we support and celebrate diversity.
We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us.
Someone from our team will be happy to assist you.
Company
American-Amicable Life Insurance Company of Texas
Posting End Date
2024-03-31
About us
iA American Warranty LP, American Amciable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America.
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities.
Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network.
Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.
Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and Inclusion
Our differences make us unique, and even stronger.
That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity.
We are continually building a team that is as diverse as the people and communities we serve.
By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.