*Auto Parts Customer Service Agent*
*Company Overview*
B.
Y.
O.
T.
Auto Parts, a premier Texas auto recycler, provides a wide range of used automotive commodities to the value conscious public.
Our team members are part of a thriving company that fosters inclusion, trust, and empowerment while protecting the environment and operating safely - all of which are top priorities for the enterprise.
*Description Summary *
Promotes B.
Y.
O.
T.
Auto Parts’ Company Culture as a team player to help the team achieve its productivity goals while maintaining a high level of integrity, appearance, professionalism, and attention to detail.
*Responsibilities & Accountabilities*
• Promote the B.
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Auto Parts Safety Culture.
• Be a team player.
Work as a member of the team to help the team achieve its goals.
• Maintain a high level of integrity.
• Provide required information to customers as they enter the store.
Offer friendly and enthusiastic answers to customer questions.
• Follow loss prevention, risk control, quality assurance, and proper cash handling procedures always.
• Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list.
This can include cleaning tires, carrying batteries, mopping floors, etc.
• Follow all company policies and procedures.
• Identify when customer interaction requires assistance from management.
• Complete sales training and follow the B.
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Auto Parts Sales Model.
Engage in continuous training and education in all areas of the B.
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Auto Parts business.
• Additional duties as assigned.
*Preferred Qualifications*
• Be proficient in automotive part/product identification and recognize parts and how they relate to our customer's needs.
• Must work safely at all times.
• Must have good people skills with an outgoing friendly positive attitude.
• Able to work retail hours including overtime, weekends and holidays.
• Must have reliable means of transportation.
• Must be able to read, write, and speak in the English language.
• Bilingual in Spanish a plus, but not required.
• Follow company dress code policy, maintaining a well-groomed, neat appearance so as to create a favorable impression with customers.
• Previous experience in a retail environment preferred but not required.
_BYOT Auto Parts is proud to be an Equal Opportunity Employer.
The company does not discriminate based on race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under law.
_
Job Type: Full-time
Pay: $14.
00 - $16.
00 per hour
Expected hours: No less than 40 per week
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Opportunities for advancement
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Overtime
* Rotating weekends
COVID-19 considerations:
Ability to commute/relocate:
* Elm Mott, TX 76640: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Sales: 1 year (Preferred)
* auto part: 2 years (Preferred)
* Customer service: 1 year (Preferred)
Work Location: In person
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